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PRIVACY
POLICY
We value the trust you
place in us. That's why we insist upon the highest standards for secure
transactions and customer information privacy. Please read the following
statement to learn about our information gathering and dissemination practices.
Note:
Our privacy policy is
subject to change at any time without notice. To make sure you are aware of any
changes, please review this policy periodically.
By visiting this
Website you agree to be bound by the terms and conditions of this Privacy
Policy. If you do not agree please do not use or access our Website.
By mere use of the
Website, you expressly consent to our use and disclosure of your personal
information in accordance with this Privacy Policy. This Privacy Policy is
incorporated into and subject to the Terms of Use. Despite our best efforts,
Balajipoojabhandar makes no warranty that the information on its website or any
of the linked sites, is free from any infection by computer viruses or other
contaminations. Balajipoojabhandar sincerely recommends its users to take
adequate precautions at their end, i.e., by not sharing login credentials with
anyone else, using trusted anti-virus and anti-malware software, adequate
firewall settings, avoid using unsecure servers, etc. Balajipoojabhandar
vehemently rescinds itself from any liability in case of any data leak of the
customer due the actions or omissions at the end of the customers themselves.
1. Collection of
Information
When you use our
Website, we collect and store your personal information which is provided by
you from time to time. Our primary goal in doing so is to provide you a safe,
efficient, smooth and customized experience. This allows us to provide services
and features that most likely meet your needs, and to customize our Website to
make your experience safer and easier. More importantly, while doing so we
collect personal information from you that we consider necessary for achieving
this purpose.
In general, you can
browse the Website without telling us who you are or revealing any personal
information about yourself. Once you give us your personal information, you are
not anonymous to us. Wherever possible, we indicate which fields are required
and which fields are optional. You always have the option to not provide
information by choosing not to use a particular service or feature on the
Website. We may automatically track certain information about you based upon
your behaviour on our Website. We use this information to do internal research
on our users' demographics, interests, and behaviour to better understand,
protect and serve our users. This information is compiled and analysed on an
aggregated basis. This information may include the URL that you just came from
(whether this URL is on our Website or not), which URL you next go to (whether
this URL is on our Website or not), your computer browser information, and your
IP address.
We use data collection
devices such as "cookies" on certain pages of the Website to help
analyse our web page flow, measure promotional effectiveness, and promote trust
and safety. "Cookies" are small files placed on your hard drive that
assist us in providing our services. We offer certain features that are only
available through the use of a "cookie".
We also use cookies to
allow you to enter your password less frequently during a session. Cookies can
also help us provide information that is targeted to your interests. Most
cookies are "session cookies," meaning that they are automatically
deleted from your hard drive at the end of a session. You are always free to
decline our cookies if your browser permits, although in that case you may not
be able to use certain features on the Website and you may be required to
re-enter your password more frequently during a session.
Additionally, you may
encounter "cookies" or other similar devices on certain pages of the
Website that are placed by third parties. We do not control the use of cookies
by third parties.
If you choose to buy
on the Website, we collect information about your buying behaviour.
If you transact with
us, we only collect the basic information, such as a billing address, your
login id, email id, contact number etc. We DO NOT collect or store your
confidential information like credit / debit card number, credit / debit card
expiration date and/ or other payment instrument details, tracking information
from cheques or money orders. Such information is either stored in the device
that you had used to make the transaction or with the payment gateway. We do
not have any access or control over such information being stored on either
your device or on the server of the payment gateway.
If you choose to post
messages on our message boards, chat rooms or other message areas or leave
feedback, we will collect that information you provide to us. We retain this
information as necessary to resolve disputes, provide customer support and
troubleshoot problems as permitted by law.
If you send us
personal correspondence, such as emails or letters, or if other users or third
parties send us correspondence about your activities or postings on the
Website, we may collect such information as a specific file in your name.
We collect personally
identifiable information (email address, name, phone number etc.) from you when
you set up a free account with us. While you can browse some sections of our
Website without being a registered member, certain activities (such as placing
an order) do require registration. We do use your contact information to send
you offers based on your previous orders and your interests which again is at
your option to unsubscribe for such communications.
2. Use of
Demographic / Profile Data / Your Information
We use personal
information to provide the specific services at the request of the customers.
To the extent we use your personal information to market to you, we will
provide you the ability to opt-out of such uses. We use your personal
information to resolve disputes; troubleshoot problems; help promote a safe
service; collect money; measure consumer interest in our products and services,
inform you about online and offline offers, products, services, and updates;
customize your experience; detect and protect us against error, fraud and other
criminal activity; enforce our terms and conditions; and as otherwise described
to you at the time of collection.
In our efforts
to continually improve our product and service offerings, we collect and
analyse demographic and profile data about our users' activity on our Website.
We identify and use
your IP address to help diagnose problems with our server, and to administer
our Website. Your IP address is also used to help identify you and to gather
broad demographic information.
We will occasionally
ask you to complete optional online surveys. These surveys may ask you for
contact information and demographic information (like zip code, age, or income
level). We use this data to tailor your experience at our Website, providing
you with content that we think you might be interested in and to display
content according to your preferences.
Cookies
A "cookie"
is a small piece of information stored by a web server on a web browser so it
can be later read back from that browser. Cookies are useful for enabling the
browser to remember information specific to a given user. We place both
permanent and temporary cookies in your computer's hard drive. The cookies do
not contain any of your personally identifiable information.
3. Sharing of
personal information
We may share personal
information with our other corporate entities and affiliates. These entities
and affiliates may market to you as a result of such sharing unless you
explicitly opt-out.
We may disclose
personal information to third parties. This disclosure may be required for us
to provide you access to our Services, to comply with our legal obligations, to
enforce our User Agreement, to facilitate our marketing and advertising
activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal
activities related to our Services. We do not disclose your personal
information to third parties for their marketing and advertising purposes
without your explicit consent.
We may disclose
personal information if required to do so by law or in the good faith belief
that such disclosure is reasonably necessary to respond to subpoenas, court
orders, or other legal process. We may disclose personal information to law
enforcement offices, third party rights owners, or others in the good faith
belief that such disclosure is reasonably necessary to: enforce our Terms or
Privacy Policy; respond to claims that an advertisement, posting or other
content violates the rights of a third party; or protect the rights, property
or personal safety of our users or the general public.
We and our affiliates
will share / sell some or all your personal information with another business
entity should we (or our assets) plan to merge with, or be acquired by that
business entity, or re-organization, amalgamation, restructuring of business.
Should such a transaction occur that other business entity (or the new combined
entity) will be required to follow this privacy policy with respect to your
personal information.
4. Links to Other
Sites
Our Website links to
other websites that may collect personally identifiable information about you.
Balajipoojabhandar is not responsible for the privacy practices or the content
of those linked websites.
5. Security
Precautions
Our Website has
stringent security measures in place to protect the loss, misuse, and
alteration of the information under our control. Whenever you change or access
your account information, we offer the use of a secure server. Once your
information is in our possession, we adhere to strict security guidelines to
protect it against any unauthorized access. It is Balajipoojabhandar’
commitment to ensure that there are appropriate operational, physical,
electronic, procedural and technical safeguards against any unauthorized access
or breach of data security to avoid any loss or damage to the owners of
confidential information. Some of the salient features of information security
system are as under:
(a) Use of firewalls,
encryption and data leakage prevention technologies to protect information;
(b) Audit of all
vendors and service providers and execution of non-disclosure agreements before
availing their
services;
(c) Continuous
monitoring of Balajipoojabhandar’ physical and technical environment for
vulnerabilities and potential intrusions and implementation of controls to
identify and address any concern related to protection of data.
6. Choice/Opt-Out
We provide all users
with the opportunity to opt-out of receiving non-essential (promotional,
marketing-related) communications from us on behalf of our partners, and from
us in general, after setting up an account.
If you want to remove
your contact information from all Balajipoojabhandar lists and newsletters,
please email us at orders@balajipoojabhandar.com
7. Advertisements
on Balajipoojabhandar
We use third-party
advertising companies to serve ads when you visit our Website. These companies
may use information (not including your name, address, email address, or
telephone number) about your visits to this and other websites in order to
provide advertisements about goods and services of interest to you.
8. Your Consent
By using the Website
and/ or by providing your information, you consent to the collection and use of
the information you disclose on the Website in accordance with this Privacy
Policy, including but not limited to Your consent for sharing your information
as per this privacy policy.
If we decide to change
our privacy policy, we will post those changes on this page so that you are
always aware of what information we collect, how we use it, and under what
circumstances we disclose it.
9. Grievance
Officer
In accordance with
Information Technology Act, 2000 and rules made there under, the name and
contact details of the Grievance Officer are provided below:
Address:
Balaji Pooja Bhandar
G 33, Nyay Khand 2,
Indirapuram,
Ghaziabad.
Uttar Pradesh-201014
Phone: (+91) 8468813190, 9654645698
Email: orders@balajipoojabhandar.com